Trends and Developments Shaping Enterprise IT Through 2018

As a result of ongoing discussions with IT providers, enterprise business executives and enterprise IT executives, we have identified key areas that will influence enterprise IT directions and shape the IT market in 2018. We group these 2018 projections into two overarching themes: Technology Transformation and Function Flux. We briefly define and discuss each trend and conclude with some actionable guidance.

Broadcom, Qualcomm, and Enterprise IT Uncertainty

What is Happening? The potential Broadcom acquisition of Qualcomm, announced Monday last week, continues to surface in our conversations with clients. The conversations tend to focus more on the potential impacts on mobile devices and networking, but the disruptive effects will also reach deeply into the typical enterprise and services provider data centers. To recap: […]

ISG Provider Lens™ Report – Digital Workplace and Provider Positioning

Shachi Jain Research Alerts What is Happening? ISG’s Provider Lens™ Quadrant research study on Digital Workplace Services for the U.S. market indicates a surge in the usage of digital technologies in the modern workplace to enable anytime, anywhere, any device for employees. With workplace no longer being confined to a physical location or on a […]

An Effective Service Costing Model: Hybrid Roles Play a Key Part

Matt Erickson Research Alerts Summary and Key Takeaway Technology Business Management (TBM) is transformational, but until the present, the focus has been on obtaining cost transparency through data and analytics. Yet once a Service Costing model is in place, many client enterprises often find themselves asking “What’s next?” Having an effective and efficient service costing […]

Oracle OpenWorld as Digital Tipping Point

What is Happening? The Oracle OpenWorld event last week was noteworthy, although not necessarily for the usual reasons. We heard the expected, quote-worthy range of claims, assertions and insults to competitors from founder Larry Ellison. And we saw several significant product/service announcements, including the Oracle 18c “autonomous” database, designed to run in a fully-automated fashion, […]

ISG’s Inaugural European Automation Summit – Futuristic and Feisty

Stanton Jones Research Alerts What Is Happening? Based on research findings, customer case studies, and participant feedback from ISG’s inaugural European Automation Summit in London, robotic process automation (RPA) is beginning to hit the enterprise mainstream across Europe, with mainstream cognitive automation just around the corner. Why Is It Happening? While ISG research indicates that […]